Service Requests

Hot Tub & Fireplace Service

Parts, Repair & Maintenance

Hot Tub & Fireplace Service

Parts, Repair & Maintenance

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Service for your HOT TUB

We currently provide service within the Monterey-Salinas area for Hot Spring and Marquis brand spas, plus any spa that was purchased from Spas by the Bay.

21-Point HOT TUB Inspection Annual Service

For peace of mind all year long

 

Spas by the Bay will come out and thoroughly inspect your hot tub to make sure everything is working correctly. We’ll check out all of the following, and send you a complete inspection report via email:

  • Motor Inspection
  • Pump Inspection
  • Heater Inspection
  • Filter(s) Condition
  • Insulated Cover Condition
  • Exterior Cabinet Condition
  • Interior shell Condition
  • Spa Insulation Quality Report
  • Rodent issues
  • Cover Lifter Inspection
  • Step Safety Inspection
  • Electrical Service Report
  • Water Quality Report
  • Jet Performance Report
  • Silver ion Inspection
  • Ozonator Inspection
  • Ozone Plumbing Inspection
  • Circulation pump Inspection
  • Plumbing Valve Inspection
  • Spa Drain(s) Inspection
  • Lighting and Controls Inspection
  • For only $99/year, it’s a great investment in peace of mind!
We currently provide service within the Monterey-Salinas area for Hot Spring and Marquis brand spas, plus any spa that was purchased from Spas by the Bay.

Water TESTING

Water testing by Spas by the Bay

Water Testing Service

Bring in a sample of your water for a Free Diagnosis!

Water Testing is an effective way to solve problems that you may be having with your spa’s water. We offer complementary monthly water testing and analysis service when you purchase your spa or water care products from Spas by the Bay.

Bring in a water sample and get it tested the same day! Click here for directions to our showroom. 

Service for your FIREPLACE

Seasonal Fireplace Cleaning and Inspection Service

The longevity and efficiency of your fireplace, insert or stove is important! Seasonal cleaning keeps it in good condition, and periodic inspections serve to diagnose and prevent issues.

Spas By The Bay is proud to offer our Gas Fireplace Cleaning and Inspection Service to the Monterey Bay area.  Our expert technicians will come out to thoroughly clean the glass and the burners, and inspect the sensors to ensure your gas stove, insert or fireplace is fully operational for the upcoming season.

The cost for this service is $250.

Fireplace Repair

We offer repair service for these quality brands of gas stoves, fireplaces, and inserts that we carry at Spas by the Bay:

    • Astria

    • Enviro

    • Heat n Glo

    • Ironstrike

    • Majestic

    • Quadrafire

    • Regency

    • Vermont Castings

Our qualified technicians will come out and assess what is needed, and give you a quote for repair labor and parts.

Please fill out this form to Request Service:

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